FAQ’s

General FAQ’s

Frequently Asked Questions

  • 1What types of laboratory equipment do you offer?

    We provide a wide range of instruments, including HPLC, GC, spectrophotometers, stability chambers, pH meters, balances, centrifuges, fume hoods, and microbiology and thermal analysis equipment.

  • 2What support services do you offer after the sale?

    We offer technical support, preventive maintenance, spare parts, calibration, software integration, and user training services.

  • 3What does BIRDS Chemotec specialize in?

    BIRDS Chemotec specializes in supplying high-tech scientific instruments, customized laboratory solutions, and support services for a wide range of industries including pharmaceuticals, food, environmental testing, academia, and research.

  • 4Can I request a demo before purchasing equipment?

    Absolutely. Contact our sales team to schedule a product demo (physical or virtual, based on availability).

  • 5Do you offer branded equipment?

    Yes. We offer equipment from leading global brands as well as our own custom-manufactured systems tailored to specific lab needs.

  • 6Do you offer user training or installation support?

    Yes. Our technical experts provide on-site and virtual training, installation, and operational support.

  • 7Do you ship internationally?

    Yes. While our primary operations are in Pakistan and the UAE, we handle export orders on a case-by-case basis.

  • 8How can I place an order?

    You can contact us directly via our website, email, or phone. We’ll help you through product selection, quotation, and delivery.

  • 9Can you modify or upgrade existing lab equipment?

    We offer retrofitting, software upgrades, and component-level customization on selected systems.

  • 10Do you manufacture custom lab equipment?

    Yes. We specialize in custom-designed instruments such as tablet testing systems, stability chambers, and other tailor-made solutions.

  • 11Can you help with regulatory compliance?

    Yes, our compliance support services ensure that your lab meets local and international standards (e.g., GMP, ISO, WHO).

  • 12Do you provide lab design or setup services?

    Yes, we offer turnkey laboratory design, setup, and validation services tailored to your operational and regulatory needs.

Send Message

Ask Your Question

    Empowering scientific progress through
    precision equipment and custom lab solutions